Payment policy
FLORA
Cash on Delivery Policy
Please review our COD policy before placing your order.
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COD Order Confirmation
For Cash on Delivery orders, please read the confirmation and deposit terms below:
- For orders placed with Cash on Delivery (COD), our customer service team will contact you via WhatsApp at 01002711086 to confirm the order details.
- A 50% deposit of the total order value is required to confirm and secure the order.
- The remaining balance is to be paid in cash upon delivery.
- If the deposit is not received within 2 calendar days of confirmation, the order will be automatically cancelled without further notice.
- Once the deposit is paid, it becomes non-refundable.
- The deposit may only be refunded if the product is defective and the customer chooses not to exchange it.