Refund & Exchange Policy

FLORA Perfumes

Refund & Exchange Policy

Please review our policy carefully before placing your order.

Our Policy

We strive to ensure your satisfaction with every order. Please review our policy below:

  • No refunds or exchanges will be provided once the courier has delivered your order and departed.
  • We are not responsible for any issues reported after the courier has left.
  • Returns or exchanges are only accepted if the product is defective, such as leaking, broken, or has a non-functioning sprayer.
  • Exchanges are limited to the same item. If the same item is unavailable, we may offer an alternative item of similar value.
  • The customer is responsible for all shipping costs related to returns or exchanges.