Refund & Exchange Policy
FLORA Perfumes
Refund & Exchange Policy
Please review our policy carefully before placing your order.
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Our Policy
We strive to ensure your satisfaction with every order. Please review our policy below:
- No refunds or exchanges will be provided once the courier has delivered your order and departed.
- We are not responsible for any issues reported after the courier has left.
- Returns or exchanges are only accepted if the product is defective, such as leaking, broken, or has a non-functioning sprayer.
- Exchanges are limited to the same item. If the same item is unavailable, we may offer an alternative item of similar value.
- The customer is responsible for all shipping costs related to returns or exchanges.